You may return unopened items within 30 days of delivery for a full refund. We will also pay shipping costs if the return is a result of our error (you received an incorrect or defective item). Return shipping outside of that will be your responsibility.
Expect to receive a refund within four weeks of shipping your item though in many cases, refunds may be processed sooner. The time period includes transit time to receive your return (5 to 10 business days), the time it takes us to process your return (3 to 5 business days), and the time it takes your bank to process the refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions.
We currently ship within the United States. We will estimate shipping and delivery dates based on the availability of items and the shipping options you choose. Please note that the shipping rates for most items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.